How do I order from Mini Reborn?
You can order online or by phone by calling us on 0203 728 8450. Our opening hours are Monday to Sunday: 8am to 8pm. Or email contactus@minireborn.com
How long will delivery take?
We offer a United Kingdom nationwide delivery of all our vehicles free of charge. We can also arrange to deliver your vehicle outside of the United Kingdom to almost anywhere in the world. Additional shipping costs will apply. Our delivery team will be able to advise you of any additional costs. All our vehicles meet and or exceed the United Kingdom standards for safety and emissions as governed by the Driver and Vehicle Standards Agency (DVSA) and the Vehicle Certification Agency (VCA). Where vehicles are to be delivered outside of the United Kingdom, we will work with you allow your vehicle to meet and or exceed the standards for safety and emissions as governed by that countries local authority.
For parts, accessories and merchandise, deliveries to the United Kingdom should arrive within 5 working days, mainland Europe with seven working days and rest of the world within fourteen working days. All orders are dispatched within one working day of us accepting your order, unless otherwise stated. All deliveries will be made to the address you provide at the time of order. There will be a delivery charge from £9.99.
How do I return my order?
You can return your item with fourteen working days of you receiving it inline with our Return of Goods policy. Items returned must be complete, unopened, in its original sealed packaging and in a re-saleable condition. Any items returned which have been removed from its sealed packaging will not be refunded or exchanged unless it is faulty or damaged on you receiving it. This does not affect your statutory rights.
How do I cancel my order?
You can cancel your order with us at any time within fourteen days of you receiving it, inline with our Return of Goods policy.
How do I look after my purchase?
To ensure you continue to enjoy your purchase, please follow any care instructions on your product. Following these simple care instructions will ensure your product maintains its appearance and feel.
How long do gift cards last?
Our gift cards last for 12 months and can be redeemed on any product.
Can't find what you're looking for, then get in touch.
Telephone: 0203 728 8450 / 0044 203 728 8450 - Monday to Sunday: 8am to 8pm
Email: contactus@minireborn.com
